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Incident Response Coordinator at WSFS Bank - ApplyBlast

Incident Response Coordinator

WSFS Bank

4 months ago

3.6 on Glassdoor

Berwyn, PA

Hybrid

Full Time

Junior

0 applicants

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About this role

The Incident Response Coordinator at WSFS Bank leads the coordinated resolution of enterprise-wide disruptive events, outages, and facility or technology issues. This role involves collaborating with key stakeholders across HR, IT, facilities, and security to drive business continuity and incident management commitments. Additionally, the incumbent supports disaster recovery for critical business functions and maintains emergency action plans and vendor relationships.

Responsibilities

Lead coordinated resolution of enterprise-wide incidents and outages
Maintain and update emergency action plans and communication lists
Collaborate with stakeholders across HR, IT, and Security teams
Conduct pre-mortem and post-mortem meetings to document lessons learned
Manage vendor relationships for continuity and recovery procedures

Skills

Qualifications

Bachelor's degree in relevant technical disciplineABCP certification preferredCBCP certification preferred2 years of Business Continuity experienceExperience with Business Continuity Tools