Incident Response Coordinator

The Incident Response Coordinator supports the end-to-end response to IT incidents and service disruptions, serving as the central coordination point to restore normal operations quickly and reduce impact on mission-critical systems. The role orchestrates communication among technical teams, vendors, and leadership while ensuring alignment with established incident management processes in a highly regulated federal environment. This position is responsible for maintaining audit-ready documentation, executing escalations, and contributing to post-incident reviews and process improvements.