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Incident Response Director at Veeam Software - ApplyBlast

Incident Response Director

Veeam Software

10 hours ago

3.7 on Glassdoor

Remote

Full Time

Director

0 applicants

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About this role

The Incident Response Director leads client experience and operations for ransomware incident response, guiding organizations through cyber-attack recovery. This role involves managing cases from onboarding to closure, negotiating with cyber criminals, and collaborating with law enforcement and commercial partners. The position requires a leader who can improve operational efficiency, build teams, and contribute to product development based on customer feedback.

Responsibilities

Handle incident response cases and own the customer experience
Negotiate with cyber criminals and manage financial settlements
Improve operations compliance procedures and team efficiency

Skills

Qualifications

Cyber security qualifications / certifications

About Veeam Software

veeam.com

Headquarters

Kirkland, Washington, United States

Company Size

5001-10000 employees

Founded

2006

View Profile

Veeam Software provides data resilience, security, and AI trust solutions for enterprises operating across cloud, SaaS, Kubernetes, on-premises, and hybrid environments. Its platform spans backup and recovery, ransomware protection, Data Security Posture Management (DSPM), AI governance, and cyber extortion response through its Coveware division. Founded in 2006 and headquartered in Baar, Switzerland, Veeam is recognized as a leader in data protection and data resilience by Gartner and Forrester.