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Incident Response Manager at Stripe - ApplyBlast

Incident Response Manager

Stripe

24 days ago

3.7 on Glassdoor

Dublin, County Dublin, Ireland

Onsite

Full Time

Senior

0 applicants

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About this role

The Incident Response Manager drives incident response and management from detection to resolution, ensuring high reliability and user-first communication during service disruptions. This role involves leading cross-functional teams to mitigate outages, conduct root cause analyses, and improve incident handling processes. The position requires strong technical aptitude, analytical skills, and the ability to remain composed under pressure while managing multiple concurrent incidents.

Responsibilities

Drive incident resolution and manage cross-functional collaboration
Lead user-facing incidents and facilitate external communications
Conduct root cause analysis and post-mortems to identify remediations

Skills

About Stripe

stripe.com

Headquarters

South San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2010

View Profile

Stripe is a financial infrastructure platform that provides a suite of APIs and tools to power online and in-person payments and commerce for internet businesses of all sizes. Its product set includes payment processing, billing and subscriptions, marketplace payouts, fraud prevention, card issuing, tax and reporting, and global payment method and currency support. Developers and companies choose Stripe for its clean APIs, extensive documentation, and integrated compliance and developer tooling. Stripe also offers advanced capabilities — including AI-driven features, treasury and embedded-finance tools — to help businesses scale and grow revenue.