Lowe's
The Manager, Customer Experience Analytics & Voice of Customer leads the strategy and execution of Lowe's customer listening and analytics capabilities. This role involves establishing frameworks for capturing feedback, driving AI and text analytics adoption, and translating insights into actionable business recommendations for senior leadership. As a people leader, the manager oversees a team of analysts and partners with cross-functional leaders to improve the end-to-end customer journey.
Headquarters
Mooresville, North Carolina, United States
Company Size
10001+ employees
Founded
1921
Lowe's Companies, Inc. is a leading American home improvement retailer offering a broad assortment of appliances, building materials, tools, hardware, lawn & garden products, and home décor through its nationwide big-box stores and e-commerce platform. It serves both DIY homeowners and professional contractors with services such as delivery, in-store pickup, installation, and dedicated pro purchasing programs. Headquartered in Mooresville, North Carolina, and founded in 1921, Lowe's competes with other national home-improvement chains by emphasizing omnichannel shopping, supply partnerships, and installation and support services for home projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lowe's.
Lowe's didn’t post a salary, so this is our estimate from similar listings.
18% above the average for this role
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