Industrial IT Support Specialist

Base Power(26 days ago)

Austin, TXOnsiteFull TimeJunior$58,661 - $78,407 (estimated)Operations

About this role

The Industrial IT Support Specialist at Base is responsible for providing hands-on technical support for factory and warehouse operations to ensure smooth, uninterrupted processes. This includes troubleshooting hardware and software issues (Windows and Mac), maintaining printers and scanners, and supporting employee onboarding and offboarding. The role requires travel to various warehouse locations in Texas and involves creating documentation to empower staff in resolving common IT problems, while also managing IT asset inventory and contributing to policy documentation. Strong communication skills and a proactive approach to technical challenges are essential for success in this fast-paced environment.

View Original Listing

Required Skills

IT Support
Technical Support
Hardware Troubleshooting
Software Troubleshooting
Networking Knowledge
Documentation Skills
Printer Maintenance
Scanner Maintenance
Employee Onboarding
Employee Offboarding

+7 more

About Base Power

www.basepowercompany.com

Base Power is an innovative energy provider based in Texas, offering an approach that combines affordable electricity with a robust home backup power solution. The company installs battery systems directly in homes, ensuring reliable power during outages while providing energy at below-market rates. Base Power's customers benefit from seamless transitions between grid power and battery backup, with automatic management that prevents service disruption. Through its unique business model, Base balances power in the grid and offers its services without the hefty upfront costs typically associated with energy solutions.