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Information Technology Associate at Braze - ApplyBlast

Information Technology Associate

Braze

4 months ago

4.2 on Glassdoor

New York City, New York, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Braze is seeking an Information Technology Associate to provide technical assistance to employees, handling service desk requests such as account provisioning, hardware support, macOS/iOS troubleshooting, AV support, and basic network connectivity. The role involves in‑person and remote support, onboarding new hires, managing IT assets, and creating knowledge‑base documentation while working on-site five days a week.

Responsibilities

Provide IT technical support to employees in-person and remotely
Manage AV support for conference rooms and live events
Provision and de-provision accounts via Okta and Google Workspace

Skills

About Braze

braze.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.