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The 20
The Information Technology Support Desk Technician provides remote technical support to clients nationwide, addressing issues related to computer systems, hardware, software, and applications. The role involves managing a ticket queue, analyzing problems, and implementing solutions while maintaining thorough documentation of customer interactions. This position requires strong customer service skills and a solid understanding of business technology to meet performance goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The 20.
The 20 didn’t post a salary, so this is our estimate from similar listings.