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Information Technology Support Generalist at Fidus Systems - ApplyBlast

Information Technology Support Generalist

Fidus Systems

3 months ago

4.3 on Glassdoor

Ottawa, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

An Information Technology Support Generalist provides technical assistance and troubleshooting for hardware, software, and network issues within an electrical/electronic manufacturing environment. The role involves maintaining IT infrastructure, supporting end-users, and ensuring the smooth operation of technology systems to support manufacturing processes.

Responsibilities

Provide first-line technical support for hardware and software issues
Troubleshoot and resolve network connectivity problems
Maintain and update IT documentation and knowledge bases
Assist in the deployment and configuration of new technology systems
Respond to user requests and manage support tickets efficiently

Skills

Qualifications

Associate Degree in Information Technology or related field

About Fidus Systems

fidus.com

Headquarters

Ottawa, Ontario, Canada

Company Size

51-200 employees

Founded

2001

View Profile

Fidus Systems is a technology engineering services company that develops embedded systems, electronic hardware, FPGA/ASIC solutions, and custom software for sectors such as telecom, aerospace and defense, industrial, and medical devices. It also provides product development, verification, and lifecycle support services.