General Dynamics Information Technology
A Help Desk Technician IV at GDIT responds to user inquiries via multiple channels to diagnose and resolve basic hardware, software, and network issues. The role involves logging tickets, providing technical guidance, mentoring new hires, and maintaining accurate records of support interactions. Candidates must possess a Top Secret SCI clearance with polygraph and obtain a CompTIA Security+ certification within three months of starting.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
9% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
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