General Dynamics Information Technology
A Help Desk Technician IV at GDIT provides frontline technical support to national-level operations, resolving hardware and software issues via phone, email, and ticketing systems. The role involves troubleshooting connectivity challenges, managing user accounts, and maintaining IT assets while adhering to strict security protocols. Candidates will also document resolutions, mentor junior staff, and ensure clear communication with non-technical users.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
17% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025