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Infra Tech Support Practitioner at Accenture - ApplyBlast

Infra Tech Support Practitioner

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru

Onsite

Full Time

Senior

0 applicants

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About this role

Act as the ongoing interface between the client and the system or application, leading 24/7 network operations with strong ownership of Juniper Mist AI-driven assurance. The role involves serving as an escalation authority while guiding teams across Juniper routing, switching, SD-WAN, and F5 environments to deliver stable, user-centric network services.

Responsibilities

Own day-to-day operations of Juniper Mist AI cloud platform
Serve as primary escalation lead for P1/P2 network incidents
Guide execution of firmware upgrades and configuration validation
Monitor and manage Service Level Expectations proactively
Coordinate with Juniper support teams for platform incidents

Skills

Qualifications

CCNP CertificationCCIE Certification

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.