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Infra Tech Support Practitioner at Accenture - ApplyBlast

Infra Tech Support Practitioner

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru, India

Hybrid

Full Time

Senior

0 applicants

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About this role

An Infra Tech Support Practitioner at Accenture provides L1-L2 technical assistance for infrastructure, systems, and applications in production and development environments. This role involves diagnosing issues across operating systems and networks, maintaining service stability, and collaborating with cross-functional teams to enhance reliability. The practitioner also serves as a subject matter expert who guides junior members and documents technical solutions.

Responsibilities

Deliver first and second level technical support for infrastructure and applications
Diagnose and resolve technical issues across operating systems and networks
Maintain service stability through monitoring and troubleshooting activities
Collaborate with cross-functional teams to enhance infrastructure reliability
Mentor junior team members and document technical solutions

Skills

Qualifications

Bachelorâs Degree or equivalent 15 years full-time education

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.