Infrastructure Engineer, Voice and Telecom

Pansophic Learning(1 month ago)

Cleveland, OH, United StatesOnsiteFull TimeSenior$95,000 - $100,000IT

About this role

The Infrastructure Engineer (Voice & Telecom) is responsible for designing, implementing, and maintaining the organization’s telecommunications and voice systems to ensure reliable communication and regulatory compliance. The role involves integrating voice services with existing IT infrastructure, overseeing upgrades and security measures, participating in incident response and on-call rotations, and collaborating with cross-functional teams to optimize system performance. The position requires strong analytical skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

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Required Skills

Voice Networks
VoIP
PBX Systems
Paging Integration
Troubleshooting
Network Integration
Telecom Security
System Upgrades
Documentation
End-User Support

+8 more

Qualifications

FBI/BCI Background Check
CCNA Voice

About Pansophic Learning

pansophiclearning.com

Pansophic Learning is an education-technology and instructional design firm that builds custom digital learning solutions for colleges, universities and corporate clients. They design and develop online courses, learning platforms, curriculum modernization, and implementation services—combining pedagogical expertise, multimedia design, and analytics to improve learner outcomes. Pansophic partners with institutions to scale programs and provide ongoing support, training, and technology integration. Clients hire them for tailored, research-informed programs that blend instructional design with practical deployment and measurement.