Infrastructure Engineer/SRE - Australia

Cresta(6 days ago)

RemoteFull TimeSenior$120,000 - $160,000Engineering

About this role

Cresta is seeking an experienced engineer to join their infrastructure team, focusing on designing and scaling their core infrastructure to support AI and machine learning operations across multiple cloud environments. The role involves automation, reliability, and the development of tools to enable efficient AI deployment and operations.

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Required Skills

Golang
Python
Kubernetes
Terraform
AWS
Helm
Docker
CI/CD
GitOps
CloudFormation

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.

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