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Infrastructure Support I - Sharonville, OH at DuBois Chemicals - ApplyBlast

Infrastructure Support I - Sharonville, OH

DuBois Chemicals

5 months ago

3.3 on Glassdoor

Sharonville, OH

Onsite

Full Time

Junior

0 applicants

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About this role

An Infrastructure Support I professional provides first-level technical troubleshooting for end users across hardware, software, and mobile devices within a Windows-based environment. This role involves managing Active Directory accounts, maintaining service tickets, and supporting the Microsoft 365 stack while documenting internal procedures. The position requires identifying issue patterns to improve help desk efficiency and contributing to broader infrastructure team projects.

Responsibilities

Diagnose and resolve routine help desk issues for users
Install and maintain hardware peripherals and workstations
Manage Active Directory user account setup and security
Document internal procedures and analyze support patterns
Support Microsoft 365 applications and email systems

Skills

Qualifications

Associate's DegreeBachelor's Degree

About DuBois Chemicals

duboischemicals.com

Headquarters

Sharonville, Ohio, United States

Company Size

1001-5000 employees

Founded

1920

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DuBois Chemicals is a leading single-source specialty chemical supplier to the manufacturing, life sciences, paper & pulp, and water treatment industries. They provide a broad range of specialty chemicals and process solutions, backed by advanced chemistry, equipment solutions, and local technical service to help customers improve product quality and reduce costs. This combination supports sustainable, efficient processes across target industries.