Infrastructure Voice Engineer
SalesForce1 Inc(1 month ago)
About this role
A Voice Engineer on Salesforce’s Voice Engineering team helps build and maintain the company’s global contact center platforms, including Salesforce Voice and Agentforce Voice. The role focuses on delivering scalable, resilient voice experiences natively within Salesforce to improve customer interactions and employee productivity. The position partners across teams to enable AI-driven contact center solutions and ensure platform reliability for global operations.
Required Skills
- Amazon Connect
- Salesforce Flows
- Unified Routing
- Telephony APIs
- SIP
- RTP
- CloudWatch
- PagerDuty
- Incident Management
- Python
+2 more
Qualifications
- Salesforce Admin
- Salesforce Advanced Admin
- Platform App Builder
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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