Inn Lodging Services Liaison - Full Time
Biltmore(24 days ago)
About this role
The Lodging Services Liaison at The Inn on Biltmore Estate serves as the primary point of contact for guest communications, managing inquiries via phone, email, and SMS and coordinating with Front Office staff. The role supports personalized guest experiences by collecting information for follow-ups and preparing amenities and correspondence for guests celebrating special occasions.
Required Skills
- Phone Handling
- Customer Service
- Communication
- Microsoft Office
- ALICE
- Mitel Systems
- Property Management
- Report Preparation
- Detail Orientation
- Teamwork
Qualifications
- High School Diploma
About Biltmore
biltmore.comVisit Biltmore, America's Largest Home®, built by George Vanderbilt. Explore the 8,000-acre estate in the Blue Ridge Mountains of Asheville, NC.
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