Inn Lodging Services Liaison - Full Time
Biltmore
About this role
The Lodging Services Liaison at The Inn on Biltmore Estate serves as the primary point of contact for guest communications, managing inquiries via phone, email, and SMS and coordinating with Front Office staff. The role supports personalized guest experiences by collecting information for follow-ups and preparing amenities and correspondence for guests celebrating special occasions.
Skills
Qualifications
About Biltmore
biltmore.comVisit Biltmore, America's Largest Home®, built by George Vanderbilt. Explore the 8,000-acre estate in the Blue Ridge Mountains of Asheville, NC.
Recent company news
AFARThese Are the 13 Best Hotels in Asheville
20 hours ago
FOX CarolinaNew Hallmark Christmas movie to film at Biltmore Estate
Dec 23, 2025
BBC'Gasps of wonder': The 19th-Century US home that embodied the super-rich
3 weeks ago
The Asheville Citizen TimesBiltmore Estate reports drastic tourism decline after Helene, but is optimistic for future
Sep 25, 2025
Atlanta MagazineBehind the scenes of the Biltmore Estate’s holiday transformation
Nov 25, 2025
About Biltmore
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Biltmore.
Salary
$33k
per year