Inside Sales Customer Service- Bilingual

A Senior Inside Sales/Customer Service Specialist at Westlake manages the processing and tracking of orders through various channels like phone, fax, and EDI while serving as a liaison between customers and internal departments. The role involves handling inquiries regarding shipments and quality issues, ensuring SOX compliance, maintaining accurate customer files in the JDE system, and coordinating returns. This position requires strong communication skills and extensive experience in manufacturing environments to support sales representatives and maintain operational accuracy.