Inside Sales / Customer Service Representative - Industrial Distribution

SunSource(1 month ago)

Savage, MNOnsiteFull TimeMedior$72,609 - $98,158 (estimated)Customer Service

About this role

The Customer Service Representative at SunSource in Savage, MN supports customers and the outside sales team within an industrial distribution environment. The role focuses on handling inquiries about pricing, delivery, returns, order status, and technical information while maintaining strong customer relationships. It requires high attention to detail and urgency in a dynamic, fast-paced setting. The position is part of a growth-oriented company that values development and offers comprehensive benefits.

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Required Skills

Customer Support
Relationship Management
Order Processing
Email Communication
Phone Communication
Microsoft Office
Time Management
Multitasking
CRM Software
Analytical Skills

+5 more

Qualifications

2+ Years Customer Service Experience
2+ Years Inside Sales Experience
Associate Degree Preferred
Technical Degree Preferred

About SunSource

sun-source.com

Carotek (a SunSource Distribution Division) is a B2B distributor and e‑commerce provider specializing in industrial automation, motion control, electrical and mechanical components. Their site and platform offer an online catalog, real‑time pricing, shopping cart and order templates, and RFQ/quote workflows to support procurement and purchasing. The platform includes account and billing profiles, dealer/locator tools, shipping estimates and vendor services to streamline orders for industrial customers and resellers.