Inside Sales / Customer Service Representative - Industrial Distribution

SunSource(1 month ago)

Savage, MNOnsiteFull TimeMedior$71,647 - $96,937 (estimated)Customer Service

About this role

The Customer Service Representative at SunSource, based in Savage, MN, supports customers and the outside sales team within an industrial distribution environment. The role focuses on handling a high volume of customer inquiries related to pricing, delivery, returns, and order status while maintaining strong relationships. It operates in a fast-paced, dynamic environment and requires a positive demeanor and strong attention to detail. The position contributes to overall customer satisfaction and supports business growth objectives.

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Required Skills

Customer Support
Relationship Building
Order Processing
Email Communication
Phone Communication
Microsoft Office
Time Management
Multitasking
Analytical Skills
Mathematical Aptitude

+5 more

Qualifications

Associate Degree
Technical Degree

About SunSource

sun-source.com

Carotek (a SunSource Distribution Division) is a B2B distributor and e‑commerce provider specializing in industrial automation, motion control, electrical and mechanical components. Their site and platform offer an online catalog, real‑time pricing, shopping cart and order templates, and RFQ/quote workflows to support procurement and purchasing. The platform includes account and billing profiles, dealer/locator tools, shipping estimates and vendor services to streamline orders for industrial customers and resellers.