Gateway Fiber
The Inside Sales & Retention Specialist serves as a frontline representative for Gateway Fiber, engaging with customers to prevent churn, drive new subscriber growth, and reconnect former customers. This role focuses on understanding customer needs, guiding them toward tailored service solutions, and maintaining trust in the brand through transparent, value-driven conversations. The position supports customers at every stage of their lifecycle to enhance their experience and ensure long-term retention.
Positively impacting the communities we serve through a better internet.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gateway Fiber.
Gateway Fiber didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role