Insight Professionals
Trendyol(1 month ago)
About this role
The Insight Professional role at Trendyol Finance focuses on generating deep customer insights to support strategic decision-making across the organization. The position leads end-to-end market research projects using both qualitative and quantitative methods to understand customer needs and behaviors. It involves shaping research frameworks and analyzing multi-source data to inform customer experience, product development, and business growth. The role also emphasizes communicating findings through clear storytelling and presentations to cross-functional teams.
Required Skills
- Customer Insights
- Market Research
- Qualitative Research
- Quantitative Research
- Questionnaire Design
- Data Analysis
- Customer Feedback Analysis
- KPI Tracking
- Root Cause Analysis
- Storytelling
+8 more
Qualifications
- Bachelor’s Degree in Statistics
- Bachelor’s Degree in Business Administration
- Bachelor’s Degree in Economics
- Bachelor’s Degree in Sociology
- Bachelor’s Degree in Psychology
- Master’s Degree
About Trendyol
trendyol.comTrendyol is Turkey’s leading online marketplace offering hundreds of thousands of products across categories like apparel, electronics, cosmetics, home appliances and groceries. It combines direct retail and third‑party sellers, runs frequent promotions (claims up to 90% discounts) and emphasizes fast delivery options including same‑day service. Trendyol operates web and mobile storefronts with localized international sites and integrated logistics and payments to support both consumers and merchants.