Insights Analyst, Dispute Experience

CHYM(1 month ago)

HybridFull TimeSenior$140,670 - $195,400Trust & Safety

About this role

An Insights Analyst on Chime’s Trust & Safety pillar delivers analytical insights that strengthen platform integrity and reduce losses by informing product, operations, and risk decisions. The role partners with Fraud Ops, Disputes Ops, Product, and Engineering to quantify impacts, evaluate AI-enabled automation, and support data-driven rollout decisions. It requires strong analytical rigor, clear executive communication, and the ability to translate complex data into strategic recommendations.

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Required Skills

SQL
Python
R
Statistics
Causal Inference
Experiment Design
A/B Testing
Anomaly Detection
Predictive Analytics
Modeling

+14 more

Qualifications

Bachelor's in Quantitative Field

About CHYM

chime.com

Chime is a mobile-first fintech and neobank that offers simple, low-fee banking services through an app-first experience. It provides a Spending (checking) account with a Visa debit card, high-yield Savings, early direct deposit, fee-free overdraft via "SpotMe," and a Credit Builder program to help users establish credit. Chime’s accounts are FDIC-insured through partner banks, and its product focus is on automatic savings, transparent pricing, and enabling faster access to paychecks. Founded in 2013 and headquartered in San Francisco, Chime targets consumers who want a straightforward, digital-first alternative to traditional banks.