Concentrix
An Insights Analyst at Concentrix supports the VOC Analytics team by designing research programs, analyzing voice of the customer data, and delivering actionable insights to help businesses across diverse industries. The role involves creating reports, communicating data science findings to stakeholders, and managing client discussions to drive customer experience improvements. This position requires proficiency in quantitative analysis, survey design, and the ability to integrate data from multiple sources.
Headquarters
Newark, California, United States
Company Size
10001+ employees
Founded
1983
Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.
North Texas’ Concentric Acquires Atlanta-Based Data Center Services Co. Critical Components
Jan 6, 2026
Concentric wants to grow GEAR emergency assistance with U.S. advisors
Nov 24, 2025
Concentric AI buys startups Swift Security and Acante to expand scope of data protection platform
Jul 1, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Concentrix.
20% below the average for this role
Seventh former employee of Baltimore schools contractor says supervisors doctored time sheets
1 month ago