Installation Technician

The Installation Technician at ADT is responsible for providing excellent customer service and driving customer loyalty by installing, programming, configuring, and servicing security and site automation solutions. This includes fire and carbon monoxide detection, networking, hosted video solutions, and access control. The role involves ensuring customer satisfaction through timely service, system validation, and effective communication of technology functionality. The technician also assists customers with security enhancements and maintains safety and technical standards.