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© All Rights Reserved. ApplyBlast.com
B&Q
The Installations Executive Complaints Advisor role focuses on resolving complex customer complaints related to installations, ensuring swift resolutions that foster customer loyalty. Working autonomously within guidelines, the position involves liaising with internal stakeholders, store leadership, and external partners to address issues escalated to senior management or legal bodies. The role requires a customer-first mindset to understand customer journeys and drive service improvements.
B&Q is a leading UK home improvement and DIY retailer, helping millions of customers make their home improvement dreams a reality. The company offers a wide range of roles across retail, digital, supply chain, and corporate functions. B&Q is part of the Kingfisher Group and is committed to sustainability, community, and employee wellbeing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for B&Q.