Install/Repair Technician - ME
Directcom
About this role
A field technician at Direct Communications supports the Outside Fiber Plant (OSP) team by troubleshooting complex internet, landline, and DSL issues, ensuring reliable service for customers. The role involves maintaining network infrastructure, monitoring systems for potential issues, and collaborating with field technicians to ensure successful installations and service delivery.
Skills
Qualifications
About Directcom
directcom.comDirectCom is a telecommunications and managed IT services provider that delivers business-grade internet access, cloud telephony/VoIP, managed networks, and unified communications for small and mid-sized organizations. It combines hardware, software, and support—offering hosted PBX/SIP trunking, network design, cybersecurity, and helpdesk services—to simplify voice and data connectivity. DirectCom emphasizes local support, flexible pricing, and rapid deployment to help customers reduce telecom costs and modernize their communications infrastructure.
About Directcom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Directcom.
Salary
$42k – $50k
per year