Install/Repair Technician

Direct Communications is seeking a tech-savvy Tier 2 support specialist to join their Outside Fiber Plant team, acting as a bridge between complex network infrastructure and customer connectivity. This role involves troubleshooting higher-level service and hardware issues for landlines, fiber, DSL, and cable internet while providing secondary support to field technicians. Candidates must be action-oriented problem solvers with a focus on integrity, collaboration, and maintaining optimal network performance.