InterContinental Perth
The Instant Service Agent / Operator handles all incoming and outgoing calls, manages wake-up calls, and assists guests with directory queries and international calls. This role requires maintaining guest privacy, reporting complaints, and ensuring a clean work environment while adhering to hotel policies and emergency procedures. The position also involves maintaining detailed knowledge of the hotel's fire, life, and safety systems and providing accurate hotel information to guests.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for InterContinental Perth.