Instructional Design Specialist
National Information Solutions Cooperative (NISC)
About this role
The Instructional Design Specialist is a member of the Learning Center who partners with Subject Matter Experts to design and develop curriculum and learning materials across departments to support employees and members using NISC software solutions. The role produces online and Help Center content including Articulate courses, videos, simulations, and step‑by‑step documents. The position emphasizes continuous improvement, member-focused delivery, and leveraging generative AI to enhance productivity and creativity.
Skills
Qualifications
About National Information Solutions Cooperative (NISC)
nisc.coopNISC (National Information Solutions Cooperative) is a member-owned IT cooperative that has developed and supported integrated software and hardware solutions for utilities and broadband providers for more than 50 years. Focused on member needs, NISC delivers customer information and billing systems, operations and engineering tools (GIS, outage management, meter data/AMI), workforce management, cybersecurity, and managed IT services tailored to utilities and telecommunications companies. The cooperative model emphasizes long-term partnership, implementation support, and industry-specific compliance and security to help members modernize operations and deliver reliable broadband and energy services.
Recent company news
NISC to Welcome Nearly 3,000 Members, Guests, and Staff to 50th Annual User Conference
Sep 11, 2025
Bidgely and NISC Expand AI-Powered CX with New Grid Edge Capabilities for Member-Owners
Sep 23, 2025
National Information Solutions Cooperative Selects AWS as its Preferred Cloud Provider
Sep 14, 2021
NISC hosts virtual conference with theme ‘Overcoming Challenges Together’
Oct 14, 2020
Bidgely Partners with NISC to Enhance Customer Experience for Utility Cooperative Members
Nov 2, 2022
About National Information Solutions Cooperative (NISC)
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for National Information Solutions Cooperative (NISC).
Salary
$72k – $97k
per year
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