Instructional Designer - Fairfax, VA

An Instructional Designer at Guest Services will develop innovative learning materials, assess training program efficacy, and implement evaluations to continuously improve training offerings. The role involves collaborating with subject matter experts to design instructor-led, self-paced, and technology-based curricula while identifying competency gaps across various client sites including national parks and hospitality venues. You will also coordinate training audits, facilitate delivery methods based on learner needs, and contribute to guidelines that enhance the overall quality of learning programs.