Instructional Designer - Technical Sales Enablement

Freshworks

21 days ago

Boston, MA

Hybrid

Full Time

Senior

1 applicant

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About this role

Freshworks is seeking an Instructional Designer with a technical background to create digital learning programs for sales and technical teams. The role involves designing engaging, scalable eLearning content tailored to technical audiences, with a focus on complex concepts, certification programs, and enablement assets.

Skills

About Freshworks

freshworks.com

Freshworks is a SaaS company that builds uncomplicated, enterprise-grade software to help customer service, IT, and employee experience teams deliver better outcomes. Its product suite covers customer service/help desk, IT service management, CRM, and business process automation, with AI-powered features to speed resolution and improve customer experience. Freshworks emphasizes ease of use and fast time-to-value, offering cloud-native solutions and multilingual global support. Founded in 2010 and headquartered in San Mateo, CA, it serves customers worldwide and has been recognized on lists like the Forbes Cloud 100 and in Gartner research.