Instructional Designer
Airbnb(7 days ago)
About this role
An Instructional Designer on Airbnb's Global Operations Training team develops functional and practical training content for frontline teams supporting Community Support, AirCover, and Trust. The role creates new-hire and ongoing learning materials to address organizational changes, company releases, and performance gaps. Success is measured by the effectiveness of learning content, learner engagement, and efficient design and development processes.
Required Skills
- Instructional Design
- Curriculum Development
- eLearning
- Articulate Storyline
- Rise 360
- Adobe Creative Suite
- Needs Assessment
- Learning Science
- SCORM
- xAPI
+2 more
About Airbnb
airbnb.comAirbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.