Instructional Designer

Rundoo(5 days ago)

Redwood City, CAOnsiteFull TimeMedior$90,000 - $123,000CX

About this role

Rundoo is seeking a Content and Customer Education Specialist to develop and manage educational content to help clients understand and adopt their SaaS platform. The role involves creating documentation, training materials, and walkthroughs to improve client onboarding and support, working closely with cross-functional teams.

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Required Skills

Instructional Design
Content Creation
Technical Writing
Video Production
SaaS
E-learning
Help Center
Knowledge Base
Training Videos
Customer Education

About Rundoo

getrundoo.com

Rundoo is an all-in-one software platform designed to empower independent supply stores across the U.S. with advanced technology that streamlines operations and enhances customer engagement. By offering features such as real-time inventory tracking, detailed analytics, and exceptional customer support, Rundoo enables businesses to rise above their competition and grow successfully. With a focus on user-friendly design and seamless integrations, it caters specifically to the needs of the home improvement sector, helping over 200 stores optimize their business processes.

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