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Insurance Associate at American Automobile Association - ApplyBlast

Insurance Associate

American Automobile Association

4 months ago

3.1 on Glassdoor

Tonawanda, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Insurance Associate at AAA Western and Central New York provides comprehensive support to members through phone, walk‑in, and online interactions, ensuring timely resolution of inquiries and maintaining high quality service standards. The role involves verifying customer information, documenting transactions, and promoting AAA membership products while adhering to privacy and security protocols.

Responsibilities

Assist customers across walk‑ins, phone calls and online touchpoints
Maintain phone queue availability and meet answer rate targets
Sell AAA memberships and promote club products

Skills

About American Automobile Association

aaa.com

Headquarters

United States

Company Size

5001-10000 employees

Founded

1902

View Profile

American Automobile Association (AAA) is a federation of regional clubs across North America that provides automotive services, travel planning, insurance and financial services. AAA offers 24/7 roadside assistance, a network of approved auto repair facilities, and member discounts on hotels, dining, entertainment, and travel, supported by planning tools such as TripTik and Trip Canvas.