Insurance Customer Success Coordinator
Embroker
About this role
A Success Coordinator at Embroker manages client service strategy, including technical support, platform navigation, and account-related inquiries. This role involves advising clients on platform utilization, optimizing insurance strategies, and ensuring optimal outcomes.
Skills
Qualifications
About Embroker
embroker.comEmbroker is a technology-driven commercial insurance provider that delivers industry-tailored policies and risk solutions for startups, tech companies, and small-to-midsize businesses. Its online platform streamlines quoting, binding, and policy management for products like general liability, professional (E&O) and cyber liability, directors & officers, property, and workers’ compensation. By combining data, automation, and broker expertise, Embroker simplifies buying, speeds up quotes, and offers customized coverage and risk-management support.
Recent company news
CoveragerAscend and Embroker Team Up to Supercharge MGA Billing Automation for Brokers
Aug 13, 2025
InsuranceNewsNetLegal Industry Embraces AI, Boosts Protections, and Navigates Evolving Risks, Embroker Survey Finds
Jul 23, 2025
Built In | Tech JobsEmbroker Careers, Perks + Culture
May 14, 2025
Business WireIndustry Veteran Stephen Easley Joins Embroker as Vice President of Underwriting
Mar 20, 2025
PR NewswireEmbroker Selects Ascend to Revolutionize the Insurance Industry Through Transformative Technology
Nov 7, 2023
About Embroker
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Embroker.
Salary
$60k – $85k
per year