Insurance Follow-Up Representative

Clinical Careers Page(1 month ago)

Allentown, PAOnsiteFull TimeMedior$71,499 - $96,941 (estimated)CSS-Patient Accounting

About this role

Patient Accounting role within Lehigh Valley Health Network’s CSS-Patient Accounting team supporting revenue cycle operations. The position focuses on account receivable management, collaborating with leadership and provider representatives, and preparing reports for senior leadership. It is based onsite at the Mack Building and supports payer interactions and resolution processes.

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Required Skills

Accounts Receivable
Denial Management
Root Cause Analysis
Claim Review
Insurance Contracts
Adjustment Processing
Refund Processing
Excel
Communication
Analytical Skills

Qualifications

High School Diploma/GED
Associate’s Degree in Health Care Science or Business (preferred)
CPAT - Certified Patient Accounting Technician (preferred)
Successful Completion of DOE and Revenue Cycle Education Training within 3 months of hire

About Clinical Careers Page

lvhn.org

Lehigh Valley Health Network (LVHN) is a not‑for‑profit, integrated medical organization that provides comprehensive health care services to the Lehigh Valley and surrounding regions. LVHN operates hospitals, outpatient and urgent care centers, primary care and specialty practices, and offers advanced programs in areas such as cardiology, oncology, and behavioral health, alongside telehealth and rehabilitation services. The system combines clinical care with research, medical education, and community health initiatives to improve population health across its service area. Patients and partners rely on LVHN for coordinated, patient‑centered care and regional clinical expertise.

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