Insurance Retention Agent-1
Astron Energy South Africa (Pty) Ltd(11 days ago)
About this role
The role involves engaging with existing customers to perform retention activities such as cross-selling, resolving queries, and educating them about products to enhance their experience and improve retention rates. Candidates will work within the FNB STI Retentions team, focusing on achieving targets and maintaining customer satisfaction.
Required Skills
- Customer Service
- Retention
- Upselling
- Policy Review
- Stakeholder Engagement
- Risk Compliance
- Problem Solving
- Communication
- Teamwork
Qualifications
- Matric
- RE Qualification
- Short Term Insurance Qualification
About Astron Energy South Africa (Pty) Ltd
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