Intake & Authorization Coordinator
Otterbein SeniorLife(1 month ago)
About this role
The Intake & Authorization Coordinator supports Otterbein SeniorLife’s home health and hospice services by ensuring timely and accurate handling of referrals, insurance authorizations, and admissions. The role focuses on delivering a smooth patient experience through payer verification, document management, and coordination with referral sources while maintaining confidentiality and regulatory compliance. The position also contributes to quality initiatives and supports the organization’s mission-driven, person-centered care.
Required Skills
- Intake Calls
- Referral Coordination
- Insurance Authorization
- Admission Processing
- EMR Entry
- Packet Assembly
- Patient Billing
- MSP Management
- Payer Verification
- Document Upload
+8 more
Qualifications
- Associate's Degree
- Valid Driver's License
About Otterbein SeniorLife
otterbein.orgOtterbein SeniorLife is a senior living organization serving Ohio and Indiana that operates continuing care retirement communities (CCRCs) and provides a full continuum of services — modern independent living homes, assisted living, at‑home care, hospice, and more. The organization emphasizes choice and personalized, person‑centered care across living and care settings to help older adults maintain independence and quality of life. Guided by the motto "Where the Spirit Has No Age," Otterbein focuses on modern campuses and supportive services tailored to residents' changing needs.
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