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Intake & Authorization Coordinator at Otterbein SeniorLife - ApplyBlast

Intake & Authorization Coordinator

Otterbein SeniorLife

11 days ago

3.4 on Glassdoor

Lebanon, Ohio, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Intake & Authorization Coordinator supports Otterbein's home health and hospice ministries by managing intake calls, referral coordination, insurance authorizations, and admission processes. This in-office role ensures timely patient experiences through payer verification, document management, and communication with referral sources. The position upholds the organization's mission by facilitating accurate start-of-care procedures and maintaining compliance with healthcare regulations.

Responsibilities

Coordinate intake calls, referrals, and insurance authorizations for timely patient admissions
Verify patient payer coverage and maintain accurate eligibility records in EMR systems
Manage start-of-care packets, MSP processes, and ensure regulatory compliance

Skills

About Otterbein SeniorLife

otterbein.org

Headquarters

Lebanon, Ohio, United States

Company Size

1001-5000 employees

Founded

1912

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Otterbein SeniorLife is a senior living organization serving Ohio and Indiana that operates continuing care retirement communities (CCRCs) and provides a full continuum of services — modern independent living homes, assisted living, at‑home care, hospice, and more. The organization emphasizes choice and personalized, person‑centered care across living and care settings to help older adults maintain independence and quality of life. Guided by the motto "Where the Spirit Has No Age," Otterbein focuses on modern campuses and supportive services tailored to residents' changing needs.