Intake Coordinator

Transcarent

4 days ago

3.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Intake Coordinator is a liaison between Accolade and its customers, responsible for educating members and potential clients about services, coordinating referrals, and ensuring effective member care through collaboration with nursing and support teams. The role demands high-volume call handling, database management, and customer service in a remote setting.

Skills

Qualifications

1 year of experience in a medical setting

About Transcarent

transcarent.com

Industries

Healthcare, Technology, Consulting

Transcarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.