Intake Manager
Crisp Recruit(1 month ago)
About this role
The Intake Manager at Stampone O’Brien Dilsheimer Holloway leads the firm’s initial engagement with potential clients, ensuring a professional and empathetic first impression. The role is responsible for improving and owning pre-retainer intake processes, tracking referral attribution, and coordinating closely with the legal team to advance suitable cases. This position supports the firm’s mission to obtain justice and maximize client compensation while helping shape tools and standards for intake operations.
Required Skills
- Client Contact
- Lead Qualification
- Process Ownership
- Follow-Up
- Attribution Tracking
- RingCentral
- Call Transcription
- Sentiment Analysis
- Client Engagement
- Documentation
About Crisp Recruit
crisp.coCrisp is a growth agency that specializes in helping law firms scale client acquisition and revenue through data-driven marketing and coaching. The firm touts over $450M in new revenue generated for clients and builds a community of fast-growing firm owners. Crisp offers performance-focused services such as paid media, conversion optimization, funnels and growth coaching, emphasizing measurable, results-oriented strategies.
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