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© All Rights Reserved. ApplyBlast.com
Ovation Law Firm, APC
Ovation Law Firm is seeking a Quality Assurance Specialist to monitor and evaluate live and recorded intake calls within the Intake Department. This role involves scoring interactions against predefined criteria, providing actionable feedback to agents, and identifying compliance risks to ensure high-quality client experiences. The specialist will maintain detailed documentation, report quality metrics, and support the continuous improvement of QA guidelines.
Ovation Law Firm is a California-based personal injury firm that represents people hurt in accidents and other injury cases across the state. The firm offers free consultations and works on contingency—clients pay no attorney fees unless Ovation secures a recovery. Ovation emphasizes client-focused advocacy to pursue compensation for medical expenses, lost wages, pain and suffering, and related damages. They present themselves as a top-rated, accessible option for Californians seeking help after an injury.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ovation Law Firm, APC.
82% below the average for this role