RoundPoint Mortgage Servicing LLC
The Intake Quality Analyst is responsible for conducting quality reviews of intake processes, complaint entries, and customer response letters to ensure accuracy and compliance. The role involves evaluating correspondence for substantive resolution, writing quality, and completeness while maintaining system records. This position requires collaboration with stakeholders and contributing to continuous improvement initiatives within the Customer Resolution Processing flow.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
RoundPoint Mortgage Servicing LLC didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role