Intake Specialist, Virtual (Remote)

Sailor Health(1 month ago)

RemoteFull TimeJunior$29,200 - $36,500Patient Growth

About this role

The Care Coordinator at Sailor Health is responsible for guiding older adults and their caregivers through the intake process, providing support with empathy and professionalism. This remote role involves matching patients with the appropriate therapists and ensuring they feel understood and reassured throughout their journey into care. The position requires strong communication skills, attention to detail, and proficiency with technology tools such as EHR platforms and CRMs, all while being aligned with the mission of improving mental health access for seniors.

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Required Skills

Empathy
Communication
Organization
Detail-Oriented
Tech-Savvy
Patient Support
Care Coordination
Emotional Guidance
Active Listening
Customer Service

+1 more

About Sailor Health

www.sailorhealth.com

Sailor Health is a telehealth service dedicated to providing mental health therapy specifically for older adults. With licensed therapists experienced in geriatric care, the company offers compassionate, Medicare-covered therapy options for issues such as anxiety, depression, and grief, ensuring services are accessible and affordable. Sailor Health prioritizes client comfort by offering flexible online sessions and supports those who may not be tech-savvy. The organization aims to create a nurturing environment where seniors can receive tailored mental health support from the comfort of home.