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Integrated Support Service Specialist Intern - German speaking at Roche - ApplyBlast

Integrated Support Service Specialist Intern - German speaking

Roche

3 months ago

4.1 on Glassdoor

Budapest, Hungary

Onsite

Part Time

Intern

0 applicants

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About this role

This internship role involves supporting the Integrated Support Team by providing high-level customer service and end-to-end support for internal users regarding the SAP S4/Hana ERP system. As the first point of contact, the intern will handle incoming queries via hotline, ticketing, and chat to ensure timely resolution and business continuity while collaborating with cross-functional teams.

Responsibilities

Provide timely support and guidance to internal customers regarding ERP system queries
Act as the entry-level first point of contact for end users
Handle end user support via hotline, ticketing, and chat channels
Ensure business continuity through efficient written documentation
Collaborate with cross-functional teams to deliver efficient service

Skills

About Roche

roche.com

Headquarters

Basel, Basel-Stadt, Switzerland

Company Size

10001+ employees

Founded

1896

View Profile

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.