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Integrations & Technical Support Specialist (Remote) at ezCater - ApplyBlast

Integrations & Technical Support Specialist (Remote)

ezCater

3 months ago

Hybrid

Full Time

Senior

0 applicants

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About this role

The Integrations & Technical Support Specialist at ezCater manages the end-to-end onboarding and ongoing support of API integrations for restaurant partners and third-party vendors. This role involves diagnosing data flow issues, documenting technical processes, and providing training to both internal teams and external stakeholders to ensure reliable connections across the food delivery network.

Responsibilities

Onboard new API integrations with restaurant brands and third-party vendors end to end
Diagnose and resolve complex data flow issues by reading logs and tracing requests
Document integration processes, configurations, and common failure modes for team use
Provide technical training to internal teams and external partners on integration tools
Collaborate with engineering and project managers to escalate and fix code-level issues

Skills

About ezCater

ezcater.com

Headquarters

Boston, Massachusetts, United States

Company Size

501-1000 employees

Founded

2007

View Profile

ezCater is a leading U.S. food‑tech platform that simplifies corporate and office catering by connecting organizations with restaurants nationwide. The service aggregates more than 100,000 restaurants, letting customers browse menus, read reviews, manage orders, and track on‑time delivery. ezCater supports everything from small meetings to large events and offers features for corporate billing, account management, and dedicated customer support. Companies rely on it for convenient, reliable workplace food ordering and streamlined logistics across the country.