STATE DEPARTMENT FEDERAL CREDIT UNION
The Interactive Teller Machine (ITM) Member Service Representative (MSR) II delivers exceptional virtual customer service by assisting members with transactions and inquiries through SDFCU's Interactive Teller Machines. This role involves resolving discrepancies, providing tailored financial solutions, and acting as the face and voice of the credit union in a dynamic, technology-driven environment. The position requires strong communication skills and the ability to thrive in a fast-paced setting while ensuring a professional and member-focused experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for STATE DEPARTMENT FEDERAL CREDIT UNION.