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Intermediate Evening Coordinator, User Engagement-2 at University of Ottawa - ApplyBlast

Intermediate Evening Coordinator, User Engagement-2

University of Ottawa

3 months ago

4.4 on Glassdoor

Ottawa, ON

Onsite

Part Time

Senior

0 applicants

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About this role

This role involves ensuring a welcoming, secure, and enriching environment for the University of Ottawa community during evening library operations. Tasks include managing entrance security, resolving conflicts, supervising student staff, and coordinating facility evacuations. Successful candidates will support customer service standards and drive service improvement initiatives within the Library and Archives department.

Responsibilities

Manage entrance security and control access during evening operations
Supervise student team members in the absence of a site coordinator
Resolve site-specific problems and defuse conflicts independently
Coordinate facility evacuation procedures and emergency responses
Operate information desk to maintain customer service standards

Skills

Qualifications

Post-secondary education in a relevant fieldAt least one year of supervisory experienceAt least three years of customer service experienceBilingualism in French and English

About University of Ottawa

uottawa.ca

Headquarters

Ottawa, Ontario, Canada

Company Size

5001-10000 employees

Founded

1848

View Profile

The University of Ottawa is the world's largest French-English bilingual university, located in the heart of Canada's capital. Founded in 1848, it offers undergraduate and graduate programs in both English and French, spanning faculties such as Health Sciences, Medicine, and Education. The university is recognized for its research intensity, scholarships, and commitment to experiential learning and innovation.